Revitalizing Quality Assurance in Information Technology: A Framework for Artificial Intelligence Driven Transformation

Author(s)	Mr. Vishnu Varthanan Moorthy
Country	India
Abstract	The Information Technology (IT) industry is undergoing a significant evolution driven by artificial intelligence (AI). While this has led to increased expectations for faster deployments and superior products, Quality Assurance (QA) practices have evolved at a slower pace. This paper outlines the challenges facing modern QA and proposes a methodical framework for integrating AI to meet futuristic demands. It details a four-phase approach for AI adoption, from identification to optimization, and explores specific applications of Generative AI (GenAI) and Agentic AI across the project lifecycle. The objective is to transform QA from a traditional execution-focused role into a futuristic, intelligent, and business-aligned function, thereby improving service quality, compliance, and productivity.
Keywords	Quality Assurance, Artificial Intelligence, Agentic AI, Generative AI, Digital Transformation, IT Compliance, Process Optimization
Field	Computer Applications
Published In	Volume 6, Issue 5, September-October 2025
Published On	2025-10-15
DOI	https://doi.org/10.63363/aijfr.2025.v06i05.1598
Short DOI	https://doi.org/g97nw4

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