Advanced International Journal for Research

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A Cross-sectional Study to Assess the Emotional Intelligence Amongst Nursing Professionals

Author(s) Neelam Chand, Aparajita Shukla, Namrata Kriplani, J Priyalatha, Renu Sharma, Arya Aravind, Hima John, Sapna Kumari
Country India
Abstract Emotional intelligence (EI) has emerged as a vital competency in healthcare, particularly in nursing, where professionals are required to balance technical expertise with emotional resilience and interpersonal sensitivity. Nurses operate in emotionally charged environments where decisions often carry life-or-death consequences, and their ability to regulate emotions, empathize with patients, and collaborate effectively with colleagues directly influences patient outcomes and workplace harmony. This study aimed to assess emotional intelligence among nursing professionals in Kolkata and examine its association with demographic variables such as age, education, and years of experience. A descriptive cross-sectional study was conducted among 108 nursing professionals working in hospitals in Kolkata. Data were collected using a validated self-assessment tool comprising 20 items across four EI domains: self-awareness, self-management, social awareness, and relationship management. Scores below 18 indicated need for improvement. Descriptive statistics were applied for analysis. The majority of participants scored low (1–18) across EI domains: self-awareness (65%), self-management (54%), social awareness (58%), and relationship management (65%). Younger nurses (21–30 years), B.Sc. graduates, and those with fewer years of experience demonstrated lower EI compared to their counterparts. Emotional intelligence among nursing professionals in Kolkata was found to be suboptimal, particularly in self-awareness and relationship management. Structured interventions such as EI training workshops are recommended to enhance nurses’ emotional competencies, thereby improving patient care and workplace collaboration
Keywords Emotional Intelligence, Nursing professionals, Self-awareness, Relationship management, Professional development, Workplace stress
Field Medical / Pharmacy
Published In Volume 6, Issue 6, November-December 2025
Published On 2025-12-27
DOI https://doi.org/10.63363/aijfr.2025.v06i06.2671
Short DOI https://doi.org/hbg7bj
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