Advanced International Journal for Research

E-ISSN: 3048-7641   •   Impact Factor: 9.11

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Volume 7 Issue 5
September-October 2026

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Workplace Civility and Employee Engagement of Small and Medium-Scale Enterprises in Yenagoa, Bayelsa State

Author(s) Dr. Isaiah STEPHAN Oyeinkorikiye, Spencer Lucky Endurance, Tarimoboere Dennis Baghebo
Country Nigeria
Abstract Abstract
The study examined the relationship between workplace civility and employee engagement of small and medium enterprises in Yenagoa, Bayelsa State. The research design adopted in this study is cross-sectional design. The population of the study conprised all small and medium enterprises (SMEs) operating in Yenagoa, Bayelsa State. The researcher, through a purposive sampling technique selected 350 participants from 793 registered SMEs in Yenagoa, Bayelsa State. Data was collected using a structured questionnaire. The research used both descriptive and inferential methods, the Pearson Product Moment Correlation Coefficient was adopted to analyse the data with the aid of the Statistical Package for Social Sciences software version 25. From the data analysed, it revealed that a significant positive relationship exists between workplace civility and the measures of employee engagement such as (vigor, dedication and absorption). Based on the findings, the study concludes that there is a positive and significant relationship between workplace civility and employee engagement of small and medium enterprises in Yenagoa, Bayelsa State. It was recommended that Management of SMEs should encourage polite and respectful communication among employees to enhance workplace strength.
Keywords Workplace civility, employee engagement, vigor, dedication, absorption.
Field Business Administration
Published In Volume 7, Issue 5, September-October 2026
Published On 2026-10-17
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E-ISSN 3048-7641
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