Advanced International Journal for Research

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From Managers To Machines : A Study On Decision Delegation To Intelligent Systems In Business Organizations

Author(s) Mr. Bala Suriya S, Dr. Ambika S
Country India
Abstract The transition in the business decision-making processes from humans to intelligent systems has been one of the major consequences of the rapid growth of the mentioned technological tools. An experienced manager, an intuition, and a judgment were the main factors for the establishment of the hierarchy of decision-making and therefore human managers were the ones with the most power. However, the present-day scenario is such that even the machines are not allowed to take the decisions for the entire organization and the powerful data processors that are capable of making operational, tactical, and sometimes even strategic decisions are given their tasks. In this situation, the present research seeks to examine the trend of decision-making power transfer from executives to computers and to analyze its implications for managers, organizations with efficient operations, accountability, and governance.
The study uses a conceptual and analytical approach to determine the influence(impact) of intelligent systems on the decision-making process in various departments like finance, human resources, marketing, and operations. Furthermore, it mentions that one of the positive aspects of machine-assisted decision-making is increased efficiency, alongside fewer human biases and greater reliability. Still, the research brings up the possibility of depending too much on the technology with the result of losing control over management, experiencing ethical problems, and not being responsible for the decisions made by machines.
The study, through a critical examination of the current academic literature and industry practices, highlights the main elements that encourage the use of intelligent systems in business companies. Based on the results, it is inferred that intelligent systems improve the quality of decisions but do not fully replace human judgment. The managers' role is being transformed from that of direct decision-makers to the ones who supervise and interpret the insights produced by machines. The research adds to the literature of commerce and management by presenting a clear and organized understanding of decision delegation in the digital age and offering the managers, who are trying to find the right mix of technological efficiency and human oversight, insights.
Keywords Human Managers Decision Making Machines Technology Digital Age.
Field Business Administration
Published In Volume 7, Issue 1, January-February 2026
Published On 2026-01-18
DOI https://doi.org/10.63363/aijfr.2026.v07i01.2971
Short DOI https://doi.org/hbk6zx
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