Advanced International Journal for Research

E-ISSN: 3048-7641   •   Impact Factor: 9.11

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Volume 7 Issue 1
January-February 2026

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A Comprehensive Study on the Adoption of Digital Office Administration Systems and Their Impact on Administrative Efficiency and Organizational Decision-Making

Author(s) Dr. Breeze Tripathi
Country India
Abstract Digital office administration systems (DOAS) have become integral to modern organizations seeking to enhance efficiency, transparency, and decision-making quality. Despite significant investments in digital transformation, many organizations fail to realize the expected benefits due to inadequate adoption and ineffective implementation. This study examines the extent of adoption of digital office administration systems and analyzes their impact on administrative efficiency and organizational decision-making. Drawing upon the Technology Acceptance Model and the Information Systems Success Model, the research employs a quantitative, cross-sectional survey design using structured questionnaires administered to administrative staff and managers across multiple organizations. Data are analyzed using reliability analysis, exploratory and confirmatory factor analysis, and structural equation modeling to test hypothesized relationships. The findings demonstrate that system quality, information quality, perceived usefulness, and organizational support significantly influence adoption intensity, which in turn improves administrative efficiency and decision-making quality. Administrative efficiency is found to play a mediating role between system adoption and decision-making outcomes. The study provides theoretical contributions by integrating IS adoption and administrative performance literature, and practical implications for managers and policymakers involved in digital office transformation initiatives.
Keywords Digital office administration, administrative efficiency, decision-making, information systems, SEM, technology adoption.
Published In Volume 7, Issue 1, January-February 2026
Published On 2026-02-11
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E-ISSN 3048-7641
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