Advanced International Journal for Research

E-ISSN: 3048-7641     Impact Factor: 9.11

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 7, Issue 1 (January-February 2026) Submit your research before last 3 days of February to publish your research paper in the issue of January-February.

A Study On The impact of digitalization in Consumer Behaviour

Author(s) Ms. K. Mouneetha
Country India
Abstract The study explores the significant changes in consumer behavior in the current global landscape, particularly in the wake of digital transformation accelerated by the COVID-19 pandemic. This transformation has seen the emergence of new technologies across various fields, significantly impacting marketing practices related to selling, promoting, pricing, and more. By analyzing consumer behavior, we gain insights into personalization, predictive capabilities, and consumer experiences, as well as evolving ethical considerations in purchasing decisions. The collection of consumer behavior data is increasingly facilitated by AI-driven technologies such as machine learning, chatbots, recommendation systems, and predictive analytics. The study emphasizes the necessity for consumers to satisfy their needs and wants effectively, ultimately aiding them in making informed decisions in the crowded online shopping space. Over the past six years, particularly following the COVID-19 period, consumer behavior segmentation in the online market—across geographic, demographic, and psychographic lines—has yielded a vast array of products and a wealth of data regarding consumer preferences. This research aims to elevate marketing strategies by employing the best practices in leveraging these insights to further develop the marketing field.
Keywords Consumer behavior, recommendation, AI-driven, technology transformation, predictive, and forecasting
Published In Volume 7, Issue 1, January-February 2026
Published On 2026-02-17

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